Refund Policy

Last Updated: 18.02.25

At Dietetic Minds, we are committed to providing high-quality digital resources and services. Due to the nature of our products, we have a strict no-refund policy on digital downloads, bookings, and services, except where required by law. Please review the terms below before making a purchase.

1. Digital Products (E-Guides, Study Resources, Templates, and Downloadable Content)

  • Non-Refundable: All digital downloads are final sale and non-refundable once the purchase is completed.

  • Why? As digital products are instantly accessible, they cannot be returned or revoked once downloaded.

  • If you experience technical issues accessing your purchased file, please contact us at dieteticminds@outlook.com and we will assist you in resolving the problem.

2. 1:1 Bookings (Consultations & Tutoring Sessions)

  • Rescheduling: You may reschedule your session up to 24 hours before the appointment using your confirmation email or by contacting us directly.

  • Cancellations: We do not offer refunds for cancellations made less than 24 hours before the session.

  • No-Shows: If you do not attend your session, no refund or rescheduling will be provided.

3. Proofreading Services

  • Non-Refundable: Once a proofreading service has been provided and feedback has been issued, it is non-refundable.

  • If you have any concerns about the quality of the service, please contact us at dieteticminds@outlook.com, and we will work to address them.

4. Exceptional Circumstances

Refunds may be considered in exceptional cases where required by UK consumer protection laws. If you believe you are eligible for a refund, please email us at dieteticminds@outlook.com with the details of your request.

5. Contact Us

If you have any questions regarding our Refund Policy, please contact us at dieteticminds@outlook.com before making a purchase.

By completing a transaction on Dietetic Minds, you acknowledge that you have read, understood, and agreed to this Refund Policy.