Refund Policy

Last Updated: 28 June 2026

At Dietetic Minds, we are committed to providing high-quality digital resources and professional services. Due to the nature of our products and services, we operate a strict no-refund policy on digital downloads, bookings, and completed services, except where required by law.

Please read this policy carefully before making a purchase.

1. Digital Products (E-Guides, Templates & Downloadable Resources)

All digital products are non-refundable once purchase is completed.

As digital items are delivered instantly and cannot be returned, all sales are final.

If you experience any technical issues accessing your download, please contact:
dieteticminds@outlook.com and we will support you in resolving the issue.

2. 1:1 Mentoring & Consultation Sessions

Sessions may be rescheduled with a minimum of 24 hours’ notice prior to the scheduled appointment time.

Cancellations made less than 24 hours in advance are non-refundable.

Failure to attend a scheduled session (no-shows) will result in the full session fee being charged with no refund or rescheduling offered

3. Proofreading & Feedback Services

Once feedback has been delivered, proofreading services are non-refundable.

If you have any concerns regarding the service provided, please contact us at:
dieteticminds@outlook.com and we will review your query appropriately.

4. Exceptional Circumstances

Refunds may be considered in exceptional circumstances where required under UK consumer protection law.

If you believe you are eligible for a refund, please contact us with full details at:
dieteticminds@outlook.com

5. Contact Information

If you have any questions regarding this Refund Policy, please contact: dieteticminds@outlook.com before making a purchase.

Agreement

By completing a purchase on Dietetic Minds, you acknowledge that you have read, understood, and agree to this Refund Policy.